Customer data sync that actually works

We establish the connection through ODBC, utilizing your ERP's database management system. This is why our solution is more cost-effective than connectors that rely on the application server and API integration. We have created custom drivers for MS SQL and SAP HANA. If you are using a different database management system, you will need to implement a linked server solution.

Please get in touch with us and provide the name of your database management system. We will assist you in setting up a "linked server" between MS SQL (which serves as ERP Bridge's DBMS) and your ERP's database management system.

We can integrate with any ERPs that are hosted on-premises or in a private cloud. To enable ERP Bridge to function, you must install an agent (a small software component) on one of your Windows Servers, which should be connected to the ERP's database server. This necessitates direct access to the server where your ERP is located. Typically, this means that your ERP is either on-premises or hosted in a private cloud. Standard cloud solutions typically do not provide users with access to the server.

For more information, please visit this link:
https://youtu.be/S6QBV1eVon4

No, ERP Bridge is compatible with any HubSpot Hub and tier you may have. However, if you need to create custom objects, you need to purchase the HubSpot Enterprise solution. Also, if you wish to use webhooks to initiate the synchronization process, it is recommended to purchase at least the Professional tier of HubSpot Operations Hub.

Yes, we are capable of integrating with CRMs, PIMs, accounting software, warehouse management software, and more. As long as the application is hosted either on-premises or in a private cloud, we can provide integration solutions.

Compiling an exhaustive list of all software or apps is a formidable task. Once you have confirmed that your software or app is either hosted on-premises or in a private cloud, please reach out to us using the form available on this page. We will double check if the integration is available.

Our customers can typically set up a one-way integration within two weeks. We recommend starting with a one-way integration initially and then adding the two-way integration as needed. There is no additional cost for adding the two-way integration later on, except for the difference in the subscription fees. This approach gives you the opportunity to determine if bi-directional integration is truly necessary.

Bi-directional integration usually takes longer, typically around a month or so. This is because you typically need to create a Data Integration Assessment to define the data-sync logic for each object you want to integrate, identify the optimal logic, and then prepare tables and views in the source database for a seamless bi-directional integration. Subsequently, you will need some time for testing before going live. We can provide support for bi-directional integration for a fee of 5,000 $.

We offer three tiers for you to choose from: the Free tier, the Standard tier, and the Professional tier.

The Standard tier is priced at 299 $ per month, or you can save by paying 2,988 $ upfront instead of the regular 3,588 $.

The Professional tier is available at 299 $ per month, or you can choose the upfront payment option of 4,188 $, which is a discount from the standard price of 4,788 $.

As stated before, we typically recommend starting with a one-way integration. By doing so, you can establish a one-way integration in just two weeks.

Once you've become familiar with the ERP Bridge software and its logic, setting up a two-way integration should be straightforward. Moreover, you will only need to pay the price difference between the two integration options.

Custom integration projects typically incur costs that are five times higher and involve lengthy implementation periods, which often do not provide the flexibility for independent management of field mappings. That's why maintenance contracts are commonly subscribed to, even in custom integration projects. With ERP Bridge, you essentially pay only the software product's maintenance fee. This approach saves you on the initial project cost and time while granting you the autonomy to manage field changes and more.

We can provide support within 24 hours, whether through email, telephone, or remote support software.

Currently, the software exclusively supports Windows operating systems, including Windows Server, that are still officially supported by Microsoft (i.e., no end-of-life Windows versions). ERP Bridge specifically requires CPUs with a 64-bit x86 architecture. ARM and RISC architectures are not officially supported.

For additional information, please visit:
https://docs.erpbridge.io/software-and-hardware-requirements

The agent is capable of making API calls for both push and pull actions, facilitating two-way data exchanges, for example. If you intend to utilize webhooks, it is advisable to purchase at least the Professional tier of HubSpot Operations Hub. Your choice depends on your preferences and budget.

HubSpot imposes restrictions on API calls for applications using OAuth, typically allowing around 100 requests every 10 seconds.

However, if you have purchased the API Add-On, these limitations do not apply to your usage. For more specific information on HubSpot's API limits, please refer to the official HubSpot documentation at
https://developers.hubspot.com/docs/api/usage-details.

Yes, all connections are encrypted. The connection between the ERP Bridge agent and HubSpot's API is secured using encrypted HTTPS with a trusted SSL certificate.

The same level of security applies to the connection between the ERP Bridge agent and the ERP Bridge API hosted by us. Both connections are safeguarded by trusted certificates that maintain data encryption through AES 256-bit encryption.

As for the database connection, it is established using officially supported and first-party libraries. The ERP Bridge software supports both encrypted and unencrypted database connections, allowing customers to choose the option that suits their needs.

For further details, please refer to: https://docs.erpbridge.io/security/4.-encryption

ERP Bridge is primarily a SaaS (Software as a Service) and is designed to be user-friendly. Our documentation and how-to guide are excellent resources that will help you become familiar with the software, and you should be able to set up a one-way integration independently in approximately two weeks.

However, a two-way integration can be complex, especially without the expertise of an ERP consultant who is knowledgeable in both HubSpot and your specific ERP system. This is why we provide a comprehensive onboarding process for the Professional tier, which includes:

• Conducting a Data Integration Assessment to define the flowchart of the data-sync logic for each object you need to integrate.
• Offering consultation on the best integration practices.
• Providing guidance on preparing tables and views in the source database to ensure a seamless two-way integration.
• Offering support for testing and going live.

These services are available for a fee of $5,000 in addition to the Professional subscription cost.